The platform stays healthy
Refreshes monitored, failures fixed before anyone notices, and the model maintained as source systems change underneath it.
04Retainer
Analytics Partner
Your analytics function on retainer — from analyst throughput to sitting in the room when the number matters.
Most clients arrive here after a build. The platform is theirs and running; what they still want is someone who knows what to ask of it, keeps it healthy as the business changes, and can be handed a new question without a fortnight of context-setting.
Onboarding a newly acquired system
44 days to 13 days
The second acquisition took a third as long as the first, because the person doing it already knew the estate.
When this is the right service
The platform works. The questions keep coming.
A new acquisition needs onboarding. The board wants a metric nobody defined. A pipeline broke and the person who understood it has moved on. None of these justify a project, and all of them stall without someone who knows the estate.
You don't need a full-time hire for this, and a full-time hire would spend their first quarter learning what we already know.
What the retainer covers
New questions answered
A measure, a report, a one-off analysis. Bring it in the working session and it's usually done that week.
Acquisitions onboarded
New systems folded into the existing model, priced against the retainer rather than as a fresh engagement.
A standing session
A recurring hour with whoever owns the numbers. Half of the value is the questions it surfaces before they become fires.
Judgment on the record
What to build next, what a vendor quote is worth, whether a number is defensible. The part a contractor can't do.
Your team gets better
Documentation stays current and your analysts learn the model. The goal is that you need less of this over time, not more.
How it's sized
Priced on how much of the function you're handing over, not on hours logged.
Reviewed each quarter. Most clients move down a tier as their own team takes more on, which is the intended direction.
Keep it running
$5K
Monitoring, fixes, small changes, and the standing session. For a stable platform and a capable internal team.
Keep it growing
$10K
The above plus a continuous build queue — new measures, new reports, one acquisition onboarded a quarter.
Run the function
$15K
Analytics leadership outright: roadmap ownership, vendor calls, board material, and your analysts' direction.
PE-backed roll-up · 6 systems + Sage
Three phases of build, then a retained contract — chosen by the client as the best fit for what came next, rather than proposed by us.
On record
72 nights
Consecutive automated rebuilds, no missed refresh and nobody watching it
13 days
From credentials to production for a newly acquired company's system
$0
Charged for two systems found mid-build that the contract never listed
Retained
The client chose an ongoing contract after the third phase closed
Every figure traces to a delivery artifact — acceptance documents, refresh logs, or a reconciliation the client ran themselves. Clients are blinded until they've signed off on being named.
What this isn't
Not a support contract
There's no ticket queue and no first-line triage. If all you need is someone to restart a failed refresh, this is expensive.
Not a body on a rate card
We don't bill hours or sell capacity by the day. You're buying a standing relationship with someone who knows your estate.
Not a way to keep us
Nothing about your platform depends on this retainer existing. It's built to be run without us, and cancelling doesn't break anything.
Already have a platform? Bring us what it can't answer yet.
Thirty minutes, no deck. If your own team can handle it, we'll tell you that too.